Customer Accidentally Ghosts Lunch Order, Makes Good On It Days Later

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mattstaff
Apr 17, 2020 4:00 PM EDT

Good for this dude. After what sounds like a totally innocent mishap, where they went to the wrong Thai restaurant to grab their lunch, and weren't able to get over to the right Thai restaurant before getting back to work; they ultimately decided to make good on the ghosted order, days later. Following up to right wrongs like that can make an unimaginably positive impact upon another human being's state of existence. 

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  • 01
    Text - r/tifu + JOIN u/Wellworn5 • 16h TIFU - Made a nice lady cry twice Decided to order thai food for our lunch. I call and they say 10 minutes. I get to the place and familiar face greets me. Hostess says we have no orders called in. I replied I called about 12 minutes ago. She says no - we have no orders Sir. I said I had ordered pad see ew w/ beef and pad pak w/ tofu not spicy. Nope.
    via u/Wellworn5
  • 02
    Text - I needed to get to work and thought about leaving but I can still make it so I order there in the restaurant. Order will be ready in 10 minutes. I pay and she asks me what number I called. I look at my phone and it says Thai Elephant - the name of the restaurant I am waiting in... Go back to my car with my hot food. I Google the number I had in my phone as Thai Elephant. Google shows this number I called was a restaurant called Thai Fusion. What? I f'ed up. Don't even know if I have been
    via u/Wellworn5
  • 03
    Text - 60 minutes after my phone order, Thai Fusion leaves me a vmail indicating that my order was still sitting there. She sounded very upset and thought she may have been sobbing. That happened Tuesday, so technically Tuesday I F Up. I felt bad given that a lot of restaurants are barely holding on now and my mistake is messing with someone's liveihood. Today, I get a chance to goto Thai Fusion. I ring the COVID 19 makeshift bell for service and a Thai woman appears. I said I had called in a lu
    via u/Wellworn5
  • 04
    Text - I hand her cash. I say this is for my order on Tuesday. She looks up at me and asks if want some lunch now. I declined and said no need to make us anything as you already had made it for us Tuesday. I am now coming to pay for it. She was so appreciative and said thank you like five times with namaste hands. She was almost in tears. Seeing her like that almost made me cry right there. TL;DR I ghosted a phone in lunch order at a barely surviving restaurant. I went back to make good a few da
    via u/Wellworn5

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customer service faith in humanity awesome lunch tifu Reddit
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